Payment Policy

My product has been picked up, but I have not been refunded yet.

Once the order has been picked up, the refund will be processed to your selected mode within 48 hrs from the date your order is picked, subject to your returns passing the quality check.

Refund will reflect as per below-mentioned timelines:

1. Wallet refund will get credited within few minutes.
2. NEFT refund process will take 3 to 5 working days.
3. Payment Gateway refund process takes 7 to 10 working days excluding Saturdays/Sundays and Bank Holidays.

If it has been longer, please reach out to us below, and we will investigate.

In Case Facing any issue contact Via Whatsapp.

How does the COD (Cash on Delivery) payment option work?

Veemax Cash on Delivery option allows you to pay order value at the time of delivery for all orders with a maximum value of Rs. 5000. To pay for any order using the Cash on Delivery (COD) mode of payment, please select the Cash On Delivery option on the payment page. The cash on Delivery option is available only in selected pincodes/on selected products.